The Behaviour Matters Team
At Behaviour Matters our team has a vast degree of professional and personal experience within the mental health sphere. Our team is highly trained in evidence-based treatments and takes a solution-focused and strength-based approach. We tailor our treatment plans to our clients' unique and individual needs and are here to support and guide you through the process of understanding your social, emotional, and mental health profiles. Our evidence-informed programs, workshops, assemblies, training, coaching, child, youth, and family therapy sessions will help children, teens, parents, and adults develop the skills they require to lead happy and successful lives.
Tania DaSilva, Clinical Director, Child, Youth and Family Therapist,
Hons. BA, CYW, CYC
Tania DaSilva holds an Honours Bachelor of Arts and Science, majoring in Psychology and Sociology. She is certified in Cognitive Behavioural Therapy, Solution-Focused Therapy, and Narrative Therapy through OISE, University of Toronto. She also holds an Honours Advanced Child and Youth Care Diploma from Humber College, specializing in counselling, interventions, treatment planning, and therapeutic activities. In addition, Tania has received certification in Applied Behavioural Analysis for Educators through the Geneva Centre for Autism.
Tania has completed extensive professional training across a wide range of evidence-based and integrative modalities, including Dialectical Behaviour Therapy (DBT), Trauma-Focused Cognitive Behavioural Therapy (TF-CBT), Internal Family Systems (IFS), grief and bereavement counselling, mindfulness-based approaches, art and creative therapies, and specialized creative methods for supporting children and youth with ADHD. She has also completed training in navigating online behaviour and screen-time impacts on mental health, as well as Gottman Method Couples Therapy Levels 1 and 2. In addition to her clinical training, Tania holds a Certificate in Leadership and Management in Mental Health Services, supporting her work in clinical supervision, program development, and organizational leadership.
The majority of Tania’s clinical experience has been within private practice, where she supports children, youth, and families, but her professional background does span both private and public sectors. She has worked within specialized private schools dedicated to students with developmental and learning disabilities, as well as within a public school board serving the broader student population, with a particular focus on children requiring emotional, behavioural, and learning supports. Tania also has experience working as part of a multidisciplinary team in a hospital setting, specifically within a psychiatric eating disorder day treatment program.
As her career continued to evolve, Tania expanded into consulting roles, supporting publishing houses in the development of mental health catalogues, collaborating with organizations to design and implement effective programming for their teams and the children they serve, and providing strategic mental health guidance across a variety of sectors. In 2023, she also became a brand ambassador for Toys “R” Us, further extending her impact in child and family mental health advocacy.
Tania currently serves as the Clinical Director of Behaviour Matters and sits on the Board of Directors for the Ontario Association for Child and Youth Care (OACYC), contributing to advocacy, professional standards, and the advancement of child and youth care practice across Ontario. To remain closely connected to the families her clinic supports while balancing her clinical and leadership responsibilities, Tania facilitates parenting coaching programs delivered in a virtual group format. These programs focus on a range of practical, developmentally informed topics and allow her to engage with families in a hands-on, accessible way while continuing to oversee clinical services and organizational operations.
Tania DaSilva has a strong passion for mental health awareness, which is evident in both her clinical work and media presence. She is a Child, Youth, and Family Therapy TV Expert featured on CP24, Global News, CTV, Breakfast Television, The Social, Forbes, The Marilyn Denis Show, Omni TV, Toronto Sun, Toronto Star, and more. Having been diagnosed with an anxiety disorder as a teenager, Tania brings a unique depth of empathy and insight to her work. Her personal and professional experiences have driven her to create Behaviour Matters—a space dedicated to providing thoughtful, compassionate, and evidence-informed services for children, youth, families, individuals, and institutions.
Sarah Frank, Program Coordinator and Program Facilitator, BA
Sarah completed her Bachelor of Human Kinetics, but soon after starting a job as a camp counselor, she realized her passion was working with youth to develop pro-social skills. She was inspired to pursue an education in social services and holds a diploma in Social Services. Sarah has explored and developed her passion by running many after-school programs for youth in under-resourced communities; she continues working with children and youth through programming and facilitating various social-emotional programs.
Sarah is experienced in child and youth program planning, delivery, and evaluation. She believes that you must start by building a relationship based on trust, support, positivity, and mutual respect to work successfully with children and youth. Sarah does this effortlessly with children and youth of all ages, her favourite part of the work she does is watching the children grow in ability, skill, and confidence daily. Sarah works extremely hard to create an environment that allows children to develop real relationships with peers and feel understood and supported within our community.
Cristal Hines Clinical Supervisor, Social Worker, B.A., MSW, RSW
Cristal is a seasoned Social Worker and Psychotherapist with experience in grassroots community development, youth programming, and trauma-informed care. She began her career designing equitable, school-based initiatives for youth before supporting children in foster care with diverse needs, including multiple exceptionalities. Her expertise and leadership then propelled her into supervisory and managerial roles in youth justice and victim services, where she guided families navigating the penal system and led comprehensive case management for rehabilitation and reintegration.
As a Program Development Manager, Cristal spearheaded a multi-sectoral initiative uniting social service leaders to establish a child and youth advocacy center. This project provided trauma-informed, wraparound services to young victims of crime while fostering holistic pathways for healing.
Cristal serves as a Clinical Program Supervisor at a mental health and addictions inpatient treatment facility, where she provides leadership in treatment planning, client care, and program development to support individuals on their recovery journey.
As a Psychotherapist, Cristal has spent recent years working with individuals facing complex trauma and PTSD, particularly children with behavioral challenges and emotional distress. She expertly applies evidence-based modalities to support children undergoing assessments and formal diagnoses. Beyond individual therapy, she has successfully facilitated family and couples counseling, employing an emotion-focused and family systems approach to strengthen relationships.
As an Equity and Anti-Racism Consultant, Cristal collaborates with individuals, organizations, and corporate leaders to develop and implement strategic initiatives that drive meaningful change. She delivers training and consulting that amplify strengths, transform mindsets, and shape impactful programs. With a deep understanding of how personal and systemic narratives intertwine, Cristal believes therapy is a powerful tool for unity, healing, justice, and peace—principles she upholds in every facet of her work.
Cristal is one of our Clinical Supervisors, working closely with our team to oversee program deliverables and success, as well as collaborating and contributing to organizational growth.
Tyler Schwartzberg, Child, Youth and Family Therapist, Clinical Supervisor, MSW, RSW
Tyler holds a Master of Social Work degree from the Wurzweiler School of Social Work at Yeshiva University and received an additional certification for his focus on child welfare practice. He also holds an Honours Bachelor’s degree in psychology from Wilfrid Laurier University and is a registered social worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Tyler has a strong background working with children in school, welfare, and therapy setting, and direct experience with individual and group therapy practices.
Tyler recognizes the many challenges children and families face in their lives and works hard to support them. He takes a strengths-based approach to help develop positivity and instils personal growth in his clients. He has a deep understanding of children’s mental health concerns and aims to help clients develop the skills to overcome them. Tyler has experience utilizing different therapeutic modalities including cognitive behaviour therapy, narrative therapy, emotion focused therapy, and play therapy. He understands the value of trust and strives to establish a strong bond with his clients to provide a safe and healthy environment where they feel comfortable sharing.
He has supported children, youth, families, adults and couples navigating anxiety, depression, abuse, trauma, transitions, behavioural issues, neurodiversity and much more. He looks forward to create a safe and enjoyable space to grow with you in your goals.
Meredith Berr, Program Coordinator and Program Facilitator, BA
Meredith is a passionate graduate of Queen’s University, where she earned an Honours Bachelor of Arts in Psychology with distinction. Her academic focus on social, developmental, and clinical psychology, with courses like Social and Emotional Development and Atypical Development, has provided her with a strong understanding of how emotional and social factors shape mental health across the lifespan for both neurotypical and neurodiverse youth and young adults. She also completed training in intercultural awareness, strengthening her ability to support individuals from diverse backgrounds in a respectful and inclusive manner. Meredith’s education equips her to support individuals in navigating psychological, social, and emotional challenges, with an emphasis on using evidence-based practices to improve mental health and to foster healthy social and emotional development in youth and young adults.
In her professional experience as a peer support worker, Meredith facilitated support groups for individuals experiencing various mental health challenges, including groups for anxiety and depression, neurodiversity, LGBTQ+, youth and young adult, and more. She provided one-on-one support through the warmline, offering empathy, active listening, and individualized support. Meredith also developed and led programs for youth and young adults, supporting them in building life skills, emotional resilience, and social connections. She has extensive experience working with children and youth, including roles as a camp counselor, art instructor, teaching assistant, and tutor, where she created inclusive, creative spaces that nurtured social and emotional development , learning, and self-confidence.
Currently, as a care coordinator, Meredith helps both individuals and families find the best resources and programs to meet their specific needs. As a group facilitator, she uses a strength-based, solution-focused approach, creating a safe, positive, and inclusive space where young people feel comfortable and empowered to make (and learn from) mistakes and to celebrate their successes. Her ability to connect authentically through her lived experience fosters trust and a sense of belonging. Even in a group setting, she builds connections and provides individualized support to each group member, as she does not believe in a one-size-fits all solution.
If you are interested in learning more about our services, use the link on the "contact us" page to book a time to talk with Meredith. She is looking forward to connecting with you!
Eve Kasakevich, Child, Youth and Family Therapist, Social Worker, MSW
Eve earned her Master’s degree in Social Work from the University of Windsor and is in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Before pursuing her MSW, she completed a double major in Childhood Studies and Disability Studies from the University of Western Ontario. In her practice, Eve draws upon a range of therapeutic modalities, including CBT, DBT, solution-focused therapy, play therapy, art therapy, and a somatic approach. As a certified yoga instructor, she is passionate about integrating breath-work and mindfulness techniques into her sessions.
Eve specializes in supporting children and youth with intellectual and developmental disabilities, behavioural challenges, social anxiety, emotional regulation difficulties, and issues related to anxiety and depression. Her diverse experience has included working as an ABA Therapist, tutor, camp counselor, assistant educator and within hospital and rehabilitation settings.
With a wealth of knowledge and experience, Eve is eager to create positive, supportive relationships with her clients, empowering them to thrive in their daily lives and become the best versions of themselves.
Kezia Allen, Child, Youth and Family Therapist, Social Worker, MSW
Kezia is a Registered Social Worker with the OCSWSSW, and supporting people through life’s ups and downs is her passion. She received her Bachelor of Social Work (BSW) from Renison University College, attached to UWaterloo, and she also has her Masters of Social Work (MSW) from the University of Toronto. She specializes in working with children and families, emphasizing the importance of child development and family system interventions. Coming from a clinical background of working with families within the foster care system and government-funded programs, she knows that families can look like everything and anything!
She utilizes aspects from a series of therapeutic modalities and theories, including Solution-Focused Therapy, Narrative Therapy, Play Therapy, Emotion-Focused Therapy, and Attachment Theory. Still, her main focus is you and your needs, she believes therapy shouldn’t use a cookie-cutter approach – one size definitely does not fit all when it comes to your emotional and mental well-being. We are all so different, and we all need a listening ear sometimes and a little extra support other times. Kezia aims to adjust the therapeutic process to fit your needs; together, you can find realistic and specific strategies that work for you.
She is the kind of Social Worker who wants to work with you to develop emotional regulation skills, coping strategies, and stress-management methods that you can keep in your back pocket. Her goal is to help you feel capable of pushing through personal challenges years down the line. As the old proverb goes, teach a man to fish, and he eats for a lifetime – that is the same mentality she uses when working with any of her clients. She offers clinical support coming from Trauma-Informed, Strenghts-Based, and Anti-Oppressive approach – for the young to young at heart, we all could benefit from someone to talk to who will be there for as long as you need - thats what Kezia aims to provide!
Je pouvais aussi vous-aidez en Francais si c’est plus accessible pour vous!"
Hailey Merten, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Hailey Merten is a Child, Youth and Family Therapist who holds a Social Service Worker diploma from Seneca College, a Bachelor of Social Work from York University, and a Master of Social Work from Yeshiva University. In addition she is certified in Cognitive Behavior Therapy (CBT) and is passionate about continuing to invest in her professional development. Hailey is recognized as a social worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
Hailey has gained diverse professional experience working with individual, family and couples counselling, crisis intervention, social-emotional development, mental health and addictions services, domestic violence, LGBT+ communities, and senior residential services. She has also volunteered at JACS Toronto, as a public speaker and advocate providing education surrounding drug and alcohol abuse in middle schools and high schools.
Hailey’s passion for working with children and youth began when working at a summer camp as a 1:1 counsellor for over 6 years supporting children who have been diagnosed as neurodiverse. She provided her campers with skills to support them with emotional regulation using a creative approach which further sparked her passion for working with children and youth. Hailey has also volunteered with the Make a Wish Foundation and Chai Lifeline supporting families during difficult times. She continued to support children, youth and families in various roles within community mental health before transitioning into private practice.
Hailey understands that there are many obstacles children and families face in their lives. Hailey is dedicated to supporting clients in efforts to change and grow by uncovering their abilities and strengths to overcome challenges. Hailey understands the importance of a strong therapeutic alliance and places emphasis on creating a safe, open, and non-judgmental space to grow, learn and achieve goals. Hailey works from a trauma informed, person-centered, and strength-based lens. Her approach is integrative to help meet each client’s unique needs and she draws from evidence-based approaches such as Cognitive Behaviour Therapy (CBT). She will often incorporate mindfulness exercises and other modalities into sessions as well.
Hailey offers a flexible schedule, including after school and weekend appointments to accommodate.
Rita Da Eira, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Rita holds a BA and Masters in Social work and is registered with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Rita has always had a passion for working with children and youth, especially in supporting their overall mental health. She has experience working with children and youth in community-based programs as well as within the school board, working with a variety of age ranges. She has supported a vast range of needs as well, students with mental health and behavioural needs, learning exceptionalities, autism and in social-emotional development.
Rita believes in the importance of normalizing discussions around mental health and highlighting the importance of social-emotional skills building. She works towards creating a space that her clients feel safe in and where they enjoy their time with her, leaving feeling like they acquired new and simplified skills to take into their day to day. Rita understands the importance of educating parents on how to continue the work outside of the office to ensure it is absorbed, especially with the younger kiddos she supports.
Rita always looks forward to meeting new families, building strong and beneficial therapeutic relationships and celebrating the successes with them!
Rachelle Cervantes, Child Youth and Family Therapist, MSW, RSW
Rachelle is a graduate from the Faculty of Social Work at The University of Toronto and holds a Master of Social Work (MSW) with a specialization in Health and Mental Health. Prior to this, she completed a double major in Psychology and Sociology at The University of British Columbia in Vancouver, Canada. Starting her career at The Centre for Addiction and Mental Health (CAMH), she worked at the hospital in support of clients struggling with mental health and addiction. Rachelle is registered with the Ontario College of Social Workers and Social Service Workers and the Ontario Association of Social Workers. Rachelle has a strong background working with children, youth, and adults struggling with mental health, and is committed to creating a non-judgemental space in which they can feel safe, learn, and heal. As a BIPOC individual from A Chinese-Filipina heritage, Rachelle recognizes the importance of working from a strengths-based, anti-oppressive, and trauma-informed lens. A majority of Rachelle’s experience comes from working with marginalized and racialized children, youth and their families in the Downtown Eastside of Vancouver where she worked as a Lead Youth Leader with at-risk youth and Lead Child-Minder with single parents and their children. This experience deepened her understanding of intergenerational trauma and resilience. In this role and past roles with The Vancouver, West Vancouver, and Coquitlam Schoolboard, and The University of British Columbia,
Rachelle has supported clients experiencing addiction, anxiety, depression, ADHD, ADD, ODD, schizophrenia, bipolar, and various learning disabilities. In addition, Rachelle has experience in individual and group counselling, utilizing a variety of evidence-based perspectives including art therapy, play therapy, cognitive behavioural therapy, and motivational interviewing. Rachelle works from a holistic, solution-based approach in which she continuously works to understand her client including their intellectual, emotional, social artistic, and creative abilities. In this manner Rachelle is dedicated to working with her clients to develop their own strengths and tools to approach, navigate and overcome life’s transitions and difficulties, as well as standing alongside them in their accomplishments and what fulfills them.
Katie Boddison, Care Coordinator and Program Facilitator, BSW, MSW, MHSc, RSW
Katie is a graduate of Wilfrid Laurier University, where she completed a Bachelor of Social Work with minors in Youth and Children’s Studies and Indigenous Studies. She also earned a Master of Health Science specializing in Translational Research from the University of Toronto, where she collaborated on a thesis project focused on empowering Autistic adults in the GTA to communicate their mental health needs to care professionals.
To further strengthen her clinical skills, Katie completed a Master of Social Work at Wilfrid Laurier University, participating in a placement where she supported low-income seniors in York Region through supportive counselling and system navigation to promote independence and help them achieve their goals. She is a Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers.
Katie brings 13 years of experience in child development and respite care, supporting children and youth with intellectual and developmental disabilities, behavioural challenges, and emotional regulation difficulties. She has a strong ability to build meaningful connections with children and their families, ensuring they receive the strategies and support needed to strengthen communication skills, recognize and use their strengths, and achieve their individualized goals. Through her personal, academic, and professional experiences, Katie remains energized and motivated to deepen her relationships with the people she serves and to continue learning and growing in the helping profession.
Currently, as a Care Coordinator, Katie supports individuals and families in identifying and accessing the resources and programs that best meet their needs. As a group facilitator, she uses a strengths-based, solution-focused approach to create a safe, positive, and inclusive environment where young people feel comfortable, supported, and empowered to take risks, learn from mistakes, and celebrate their successes.
Katie’s genuine approach to relationship-building fosters trust and a sense of belonging, and she ensures each client (and potential client) receives individualized guidance, recognizing that every person’s needs and strengths are unique.
Liz Tettman, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Liz holds a Master of Social Work from the Factor-Inwentash Faculty of Social Work at University of Toronto and is registered in good standing with the Ontario College of Social Workers and Social Service Workers. In addition, she received an Honors Bachelor’s degree in Applied Science majoring in Child, Youth and Family studies from University of Guelph. Liz is a dedicated learner as she embarks on new opportunities with curiosity and continues to engage in professional development activities.
Liz is a compassionate and committed therapist with experience supporting children, adolescents, parents/caregivers, couples, and families in a variety of community and healthcare settings. She empowers individuals to be leaders in their therapeutic journey, utilizing a client-and family-centered care approach to co-design treatment plans with individuals based on their specific needs, goals, and strengths. She incorporates elements of evidence-based interventions such as Emotion-focused Family Therapy, Mindfulness, Cognitive Behavioural Therapy, and Dialectical Behavioural Therapy, while undertaking solution-focused and strengths-based approaches.
Liz specializes in supporting individuals who experience various emotional, behavioural, and social wellbeing concerns. This includes intellectual and developmental disabilities, anxiety, depression, self-esteem and self-worth, emotional regulation difficulties, traumatic experiences, as well as anticipated loss and grief. She also has experience supporting parents/caregivers, couples, and families with family planning, psychoeducation and behaviour management skills, relationship challenges, coping with difficult life transitions, and supporting aging parents. In her recent position at Holland Bloorview Kids Rehabilitation Hospital, she supported children and their parents/caregivers with managing new diagnoses, behaviour management, skill-development, and building their support systems.
Liz believes therapy is a creative and collaborative journey of self-discovery. Using trauma-informed and anti-oppressive practices, Liz celebrates individual experiences and goals. She uses a holistic approach to care by appreciating that therapy goes beyond sessions, and seeks to better understand individuals supports systems, interests, culture, and spirituality. Liz creates a safe space where individuals feel supported, empowered, and inspired.
Ryan Ashley, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Ryan graduated with a Masters of Social Work from Carleton University, holds a Social Service Worker Certificate from George Brown College, and a Bachelor of Arts with honours in Psychology from the University of Guelph. He is a registered Social Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) in good standing. Ryan has a vast background working with children, youth, and families in therapeutic and camp settings. He believes his camp experience helped him learn to build rapport quickly, and is a huge asset in making therapy sessions fun, engaging, relatable and effective.
Ryan takes an anti-oppressive, strengths-based approach to therapy, he recognizes the difficulties that children and families can face and tailors his therapeutic approach to best support their needs. Ryan has training in CBT (Cognitive Behavioural Therapy), DBT (Dialectical Behavioural Theory), and is familiar with EFT (Emotionally Focused Therapy) Play Therapy and Narrative Therapy. He integrates these different therapies, as well as many others to create a personalised approach that will best support his clients and achieve their goals.
He has supported children, youth, families, and new immigrants in navigating anxiety, depression, ADHD, trauma, behavioural issues, autism spectrum disorder and more in a variety of settings, spanning from camp, to schools to private practice. Ryan is looking forward to working with new families, growing with, and supporting them in achieving their goals.
Sarah Taylor Child, Youth and Family Therapist, Social Worker, MSW, RSW
Sarah Taylor is a Registered Social Worker with over 10 years of experience in mental health and social services. She obtained her Master of Social Work degree at the University of Windsor. Sarah has obtained certificates in Motivational Interviewing, Dialectical Behavioural Therapy, Trauma Counselling, Mindfulness and Crisis Intervention.
Sarah has extensive experience in community, treatment centres and government settings, working with children, adolescents, adults and seniors. She has helped support clients with various matters, such as life transitions, relationship distress, low self-esteem, anger management, chronic pain, gender identity struggles, developmental disorders, mood and anxiety disorders and personality disorders.
As a proud member of the LGBTQIA2S+ community, Sarah is passionate about helping others accept and embrace their authentic selves. Known for her genuine, non-judgmental and compassionate style, Sarah’s priority is to create a safe space for her clients to express themselves and achieve their goals. You will often hear her say, “Be you, everyone else is taken!”.
Sarah’s therapeutic approach is client-centered, strengths-based and solution-focused. Her style is flexible; she pulls from a variety of therapeutic modalities to best foster growth in her clients. Sarah will typically utilize a mixture of Cognitive Behavioural Therapy and Dialectical Behavioural Therapy techniques. Sarah works together with her clients to develop an individual therapy plan to ensure their unique needs are considered.
Shalini Subramanian, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Shalini Subramanian holds an Honours Bachelors of Social Work degree from York University, as well as a Masters degree in Social Work from the University of Windsor. She began her work with children while working with and tutoring students with various learning disabilities including but not limited to Dyslexia, Dyscalculia and ADHD while within the educational system. She has attended many workshops and conferences where she would provide educational presentations to large audiences about learning disabilities and managing these situations. She also facilitated group social skills sessions for youth of various ages to help them make friends and navigate different social situations. Shalini also had the pleasure of working alongside other school social workers, attending team and staff meetings, board certified trainings, and working with students on managing their anxieties, stress, behaviours and overall mental health.
She furthered her studies by taking courses at George Brown college specializing in Mental Health, as well as a Pre Justice Law certificate from Mohawk College, specializing in working with at risk youth. She has experience working in the developmental sector within residential homes and the school board with complex needs youth. Additionally, she has worked at the Malvern Family Resource Center as a Youth Worker with low income minority families, under privileged and at risk youth. She was responsible for developing programming both recreational and school based that offered a fun and safe learning environment, as well as room for youth to meet new people and network with various organizations to enhance their future endeavours.
She has worked with the Victim Services of York Region whereby she worked alongside the York Regional police to counsel victims of tragedies. These tragedies included human trafficking, domestic/sexual abuse, grief/loss, depression, PTSD, suicide, substance/elder abuse, abduction, and homicides, to name a few. She provided emotional support and counselling over the phone as well as in person, and has developed a knack for adapting to difficult situations at a fast pace. Her passion for counselling has ultimately led her here, allowing her strong communication and empathic skills to shine. She is extremely personable, positive and 100% invested in her clients and families journeys, creating not only a safe but inviting space for all she comes across.
Lina Zomparelli, Child, Youth and Family Therapist, Social Worker, MSW
Lina has an Honours Bachelor of Arts Degree and a Bachelor of Social Work (York University), and a Master of Social Work (University of Windsor). She is certified in Trauma Counselling, CBT, DBT, and holds certificates in Mindfulness Based Stress Reduction, Fetal Alcohol Spectrum Disorder, Grief and Bereavement, and Infant Mental Health. She takes an integrative, collaborative, and strength-based approach to therapy, focusing on the issues you identify, and leverages the approaches that work best for you. Utilizing CBT/ DBT, Mindfulness Based Stress Reduction techniques, and Solution Focussed Therapy, Lina works with children, youth and families to help individuals achieve their stated goals. She works to build relationships on a strong foundation of trust, commitment, and teamwork.
Lina is a knowledgeable social work professional with in-depth experience working with children & adolescents and providing parent coaching in the areas of affect regulation and impulse control, communication and positive discipline that connects to your child’s heart. She has had the privilege of partnering and providing services to families who experience trauma, grief and other social-emotional issues in a community setting. As a school social worker Lina’s strength-based approach has enabled her to support students with various exceptionalities in developing new skills. Lina has also worked from a trauma and attachment-based perspective, with a focus on women and children.
On your journey together, she will provide you with insights, recommendations, and tools that empower you to build a roadmap leading to increased positive outcomes.
She is backed by solid credentials including registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and the Ontario Association of Social Workers (OASW).
Russell (Russ) Sharif, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Russell (Russ) Sharif, MSW, RSW, is a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). With over a decade of experience in clinical, residential, and community settings, Russ specializes in supporting children (8+), youth, and families navigating challenges related to emotional regulation, behaviours, social skills, anxiety, ADHD, and autism.
As a Mental Health Court Worker at Turning Point Youth Services, Russ supported young people involved in the justice system through therapeutic intervention, advocacy, and community reintegration. At Providence Health Care, he provided mental health support in youth outreach, community primary care, and long-term care environments—collaborating closely with interdisciplinary teams to meet complex emotional and behavioral needs.
Earlier in his career, Russ worked with the Tłı̨chǫ Community Services Agency in Northern Canada, where he focused on child welfare investigations and family reunification, centering safety, cultural sensitivity, and family wellness. He also served as a Mental Health Counsellor at the Salvation Army’s Maxwell Meighen Centre, providing trauma-informed counselling to individuals experiencing homelessness, addiction, and co-occurring mental health challenges.
Russ holds a Master of Social Work from the University of Toronto, specializing in Human Services Leadership and Management, with additional certifications in Community Development and Interprofessional Education. He also earned an Honours Bachelor of Psychology from York University.
Across all roles, Russ believes that understanding our emotions is the first step toward meaningful growth. His approach blends empathy, structure, and collaboration—helping children and youth build emotional awareness, confidence, and stronger connections with themselves and others.
Karen W, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Karen believes that everyone deserves to feel safe, seen, and deeply understood. She knows that healing begins in the presence of someone who listens with care, meets you where you are, and walks beside you at your own pace. Her work is grounded in empathy, patience, and a genuine respect for every person’s story.
In her practice, Karen offers a warm and collaborative space for children, youth, families, and individuals navigating life’s many challenges. She provides support for ADHD, ASD, learning differences, OCD, ODD, PTSD, anxiety, depression, and mood-related concerns. She also works closely with clients experiencing emotional or behavioral regulation difficulties, social challenges, family conflict, adoption and foster care transitions, grief and loss, and racial, cultural, or identity-based stress. Her practice is an affirming and inclusive space for 2SLGBTQIA+ youth and adults.
Karen draws from play therapy, emotion-focused techniques, CBT, DBT, mindfulness, narrative therapy, and strengths-based approaches to meet each client where they are. Her sessions are flexible, creative, and grounded in trust, helping people reconnect with their confidence, curiosity, and sense of belonging. She also partners with parents through coaching and strategy development, recognizing that growth happens most powerfully when caregivers feel supported too.
Karen strives to create a space where people feel safe to express who they are, where families feel supported in their journey, and where hope quietly starts to bloom. She believes that healing unfolds through care, consistency, and connection, one moment at a time. She loves her work deeply because every session is an opportunity to nurture growth, foster resilience, and witness the incredible strength within each person she supports.
“Love is the will to extend one’s self for the purpose of nurturing one’s own or another’s spiritual growth.” — Bell Hooks
Sadaf Kamranyrad, Social-Emotional Skills Program Facilitator, CYC
Sadaf Kamranyrad holds a Bachelor of Arts degree in Child and Youth Care from Toronto Metropolitan University. Her academic journey emphasized key aspects of child development, social-emotional learning, and mental health, as well as the application of anti-oppressive and intersectional frameworks in practice. These studies have instilled in her a deep understanding of how oppression and systemic barriers affect individuals, equipping her to build relationships that foster safety, equity, and empowerment.
Sadaf has experience group facilitation of social skills and emotional regulation skills and tailoring programs to meet the unique needs of children and youth. Her work has also involved leading student SEL workshops in schools, adapting activities to diverse audiences, and creating inclusive learning environments that celebrate individual strengths and identities.
In addition Sadaf provides emotional and practical support to families navigating challenges related to cancer and loss through her volunteer work. This role highlights her ability to create safe and nurturing environments that foster meaningful connections and promote well-being for both children and caregivers.
Sadaf is passionate about fostering child-centered environments where young people feel valued, heard, and empowered. She believes that children should be active participants in their own care and strives to create opportunities for them to take the lead in their personal growth. Her commitment to relationship-based and flexible care ensures that each child she works with has the tools and support needed to thrive.
Flavia Koncz, Social-Emotional Skills Program Facilitator, BA, CYC
Flavia is a dedicated youth worker and emerging therapist who has supported children, youth, and young adults across community agencies and clinical settings. She is currently completing a Master’s degree in Counselling Psychology at the University of Toronto and holds a Bachelor’s degree in Forensic Psychology from Ontario Tech University, as well as a diploma in Child and Youth Care from George Brown College. Her passion for mental health and supporting clients to recognize their strengths and potential drives her commitment to making a meaningful difference in their lives.
Flavia has supported clients with ADHD, autism, aggression, complex mental health and behavioural challenges, and substance use concerns, tailoring her approach with creativity and flexibility to engage and empower each individual. As a group facilitator, she has designed and led activities that promote open communication, collaboration, and mutual respect, allowing participants to engage in meaningful self-reflection and shared experiences. Her ability to guide group dynamics and ensure each client feels heard and understood creates a strong sense of belonging and encourages personal growth.
Motivated by her love of travel and the water, Flavia spent two years in Vancouver supporting homeless and at-risk youth and leading community outreach initiatives. Across her roles, she has collaborated with multidisciplinary teams while providing trauma-informed, client-centred, and strengths-based support. Grounded in empathy, active listening, and thoughtful planning, she creates brave and supportive spaces for exploration and expression. Flavia’s favourite part of her work is witnessing young people build confidence, resilience, and a stronger sense of agency as they overcome challenges and achieve their goals.
Kendra Belle, Child, Youth and Family Therapist, Social Worker, MSW, RSW
Kendra is a passionate and dedicated Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). She holds both a Bachelor and Master of Social Work from Toronto Metropolitan University (formerly Ryerson), along with a Minor in Disability Studies. Her Master’s research explored how ableist media affects people with disabilities, reflecting her deep commitment to amplifying marginalized voices.
Kendra is certified in Trauma-Informed Cognitive Behavioral Therapy (CBT) through Wilfrid Laurier University and has additional training in Solution-Focused Therapy. She brings this specialized knowledge to her everyday work with children, youth, and families facing a wide range of mental, physical, and psychosocial challenges.
With experience in children’s treatment centres and hospitals across the Greater Toronto Area, Kendra works collaboratively within interdisciplinary teams to ensure care is trauma-informed, strengths-based, and family-centred.
As a biracial BIPOC individual living with a disability, Kendra understands firsthand how intersecting identities—like race, ability, socioeconomic status, and culture—shape people’s experiences. She is dedicated to providing highly individualized support that respects each family’s unique context and goals.
She has supported children and youth with developmental and intellectual disabilities, neurodevelopmental disorders, genetic conditions, behavioural challenges, and mental health concerns such as anxiety and depression. She is passionate about helping families navigate complex systems, access vital resources, and feel empowered every step of the way.
Above all, Kendra believes that the goals and voices of children and their families should guide the therapy process, ensuring meaningful and lasting outcomes.
Jordanna Springer, Child, Youth and Family Therapist, Social Worker, BA Psychology, MSW, RSW
Jordanna is a registered social worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and holds a Master of Social Work from the Wurzweiler School of Social Work at Yeshiva University. She also completed her undergraduate studies in psychology and has developed a strong clinical foundation through her work with children, youth, and families in school-based, community, and therapeutic settings.
Jordanna approaches therapy with curiosity, warmth, and a belief in each child’s capacity for growth. She understands that children and youth communicate in many ways and adapts her approach to honour their developmental stage, personality, and lived experience. Her work is grounded in trauma-informed and strengths-based principles, with a focus on helping clients feel safe, understood, and supported.
In her clinical work, Jordanna supports children and youth with anxiety, depression, ADHD, autism, emotional regulation challenges, trauma, self-esteem difficulties, executive functioning challenges, and life transitions. She integrates elements of cognitive-behavioural therapy (CBT), emotion-focused therapy, narrative techniques, and play-based interventions in a flexible, individualized way. Jordanna also values collaboration with caregivers and works to strengthen connections between the therapy space, home, and school environments.
Jordanna is committed to building meaningful therapeutic relationships and creating an environment where clients feel comfortable exploring their emotions and developing coping skills. She looks forward to supporting children, youth, and families as they work toward resilience, confidence, and positive change.
Riley Greenberg, Social-Emotional Skills Program Facilitator, BCH, MA, CYC
Riley Greenberg is a dedicated child and youth care practitioner committed to supporting the well-being and growth of young people. She holds a Bachelor of Child Health from Brock University and a Master of Arts in Child and Youth Care from Toronto Metropolitan University, where she developed a strong foundation in child development, emotional regulation, and relationship-based practice.
Riley has worked in a variety of care environments, including two summers at the Geneva Centre for Autism, where she supported clients of all ages with diverse developmental needs. In this role, she provided both group and one-to-one support, encouraged meaningful engagement in daily activities, and implemented non-violent crisis intervention strategies when required. She has also offered individualized care to a young client with ASD in a home setting, designing personalized activities to promote regulation, skill-building, and daily functioning.
Riley’s experience extends to early childhood and recreational settings as well. She has worked as a camp counsellor in both day and overnight camps and volunteered across multiple child-focused environments, including summer programs at Holland Bloorview for youth with diverse abilities, a daycare program, and a movement-based support program for neurodivergent youth at Brock University. These professional experiences have strengthened her ability to build trusting relationships, adapt programming to individual needs, and create inclusive spaces that celebrate each child’s strengths.
Riley became drawn to child and youth care because she is passionate about supporting young people to navigate challenges, develop confidence, and thrive in their everyday lives. She is a patient and empathetic individual who makes a genuine effort to meet each child where they are. Riley is also committed to building safe, inclusive spaces where every child feels seen, supported, and encouraged to reach their full potential.
Juanna Joya, Social-Emotional Skills Program Facilitator, CYC
Juanna holds a Bachelor of Arts degree with distinction in Child and Youth Care, as well as a minor in Sociology from Toronto Metropolitan University. Through her academic journey, she has built a strong foundation on theoretical knowledge and practical skills to support children and their families. Her work is rooted in key characteristics, including patience, reflexivity, building connections and a strength-based approach. She is a dedicated child and youth professional who is passionate about helping young people feel seen, supported, and understood.
Juanna brings experience working with youth in school board settings, supporting diverse age groups. She is experienced in designing and implementing therapeutic activities that strengthen social-emotional skills and contributes to youth’s overall well-being. In her role as a group facilitator, Juanna has led activities that encourage open communication and self-reflection, supporting youth in strengthening collaboration skills while developing effective tools and strategies for social skills and emotional regulation.
In addition, Juanna is passionate about supporting youth through the creation of inclusive, safe, and nurturing environments that promote confidence and resilience. She believes that youth have the capability to be active agents of change when their voices are heard, their strengths are recognized, and they are supported in meaningful ways. With her drive to create meaningful and positive connections with the youths that she works with, Juanna prioritizes the needs and well-being of those who are in her care.
Melanie Chin, Social-Emotional Skills Program, BA, CYC
Melanie is a graduate of Toronto Metropolitan University, where she earned a Bachelor of Arts in Child and Youth Care with a minor in Psychology. She is currently working as a Child and Youth Worker at EveryMind, where she supports children and youth in developing social-emotional skills, building resilience, and navigating challenges in a safe and supportive environment.
She has extensive experience working with children and youth of diverse abilities and is committed to creating non-judgmental, inclusive spaces where young people feel empowered to grow and thrive. As a queer woman, Melanie is deeply passionate about uplifting and empowering others within the community and fostering environments where individuals feel seen, valued, and supported in embracing their authentic selves.
Melanie brings a strong trauma-informed, strengths-based, anti-oppressive approach to her work. Her professional experience also includes facilitating group programs with Big Brothers Big Sisters in partnership with the Dufferin-Peel School Board and supporting youth with diverse abilities through the DIR Floortime Approach as a Teacher’s Assistant at Oakwood Academy. These roles, alongside her academic training, have strengthened her ability to foster social-emotional development and build meaningful, supportive relationships with children and youth.
Driven by her passion for helping children and youth recognize their unique strengths and potential, Melanie is dedicated to supporting their growth, encouraging self-confidence, and equipping them with the tools needed to navigate life’s challenges and transitions.
Trinity Phillips, Social-Emotional Skills Program Facilitator, CYC
Trinity Phillips is a dedicated Child and Youth Care professional with twelve years of experience supporting children and youth from diverse backgrounds. She holds an Advanced Diploma in Child and Youth Care from Centennial College and is deeply committed to fostering safe, inclusive, and supportive environments where young people can thrive emotionally, socially, and developmentally.
Trinity has extensive experience facilitating social-emotional learning and skill-building groups focused on emotional regulation, coping strategies, communication, and problem-solving. She supports children and youth through both group and one-to-one interactions, encouraging positive behaviour, social connection, and self-advocacy while adapting approaches to meet individual developmental and emotional needs.
Her practice is grounded in relational, strengths-based, and anti-oppressive frameworks. Trinity has developed and implemented treatment plans and structured activities, completed daily documentation and progress reviews, and supported mental health and self-care skill development for children, youth, and families. She prioritizes cultural humility, collaboration with caregivers, and creating environments where young people feel respected, heard, and empowered.
In addition to her direct work with children and youth, Trinity has significant experience mentoring, coordinating recreational and educational programming, and supporting families in maintaining safe, consistent routines. She continues to strengthen her professional practice through ongoing training in mental health, accessibility, and first aid, bringing compassion, professionalism, and reflective practice to every role she undertakes.
Penelope Guevara, Social-Emotional Skills Program Facilitator, BA, CYC
Penelope Guevara holds a Bachelor of Arts in Sociology from York University and an Advanced Diploma in Child and Youth Care from Humber College. Her academic background emphasizes child and youth development, mental health, and trauma-informed, strengths-based practice, with a strong focus on understanding how systemic and relational factors shape behaviour and well-being.
Penelope is a Group Facilitator at Behaviour Matters, where she leads therapeutic group programming focused on emotional regulation, social skills, and healthy coping strategies. She tailors programming to meet the unique needs of each group, creating inclusive and supportive environments that promote engagement, safety, and growth.
Penelope’s work is grounded in a trauma-informed, relationship-based approach that prioritizes emotional safety, trust, and collaboration. She strives to create environments where young people feel safe to express themselves, develop self-awareness, and take an active role in their growth.
Ahava Ben-David, Social-Emotional Skills Program Facilitator, BA, CYC
Ahava is a Child and Youth Care Practitioner who is passionate about building meaningful, therapeutic relationships with children, youth, and families. She earned her diploma in Child and Youth Care from George Brown College and holds a Bachelor of Arts in Child and Youth Care with a minor in Psychology from Toronto Metropolitan University.
Ahava brings over eight years of experience working with children and youth across a wide range of ages, abilities, and diagnoses. In school and community settings, she has supported students’ behavioural, emotional, and psychological needs. She has experience developing and facilitating group programs and activities to foster social, emotional, and development growth. She also provides therapeutic piano lessons, teaching piano through a psychological lens and integrating mindfulness, coping skills, resilience, and other social-emotional supports into her work.
Ahava’s practice is guided by the belief that flexibility, creativity, and authenticity are essential to building strong therapeutic relationships. She takes a strengths-based approach and understands that all behaviour reflects an underlying need. As a group facilitator, Ahava strongly believes in the therapeutic power of the group dynamic—where children and youth can support and learn from each other—in addition to the importance of attending to each individual’s unique needs. She prioritizes a holistic approach, and values collaboration with youth, their families, and other caregivers. She believes that collaborating with caregivers helps create a supportive environment where youth and their families can thrive together.
One of Ahava's favourite aspects of her job is creating genuine connections with young people, and creating a comfortable space where they can share openly about their life experiences. As she is passionate about strengths-based youth work, Ahava appreciates the opportunity to support young people in identifying and developing their strengths. She is committed to helping youth recognize their potential and build the skills and confidence needed to thrive.
Jessica Sacitharan, Social-Emotional Skills Program Facilitator, CYC
BIO COMING SOON
The Founders
Cheri Boros, Co-Founder, Certified Child and Youth Counsellor, CYC, CYW
Cheri Boros is a Certified Child and Youth Worker with over 25 years of clinical and group experience. In addition to being a co-founder of Behaviour Matters, Cheri has worked with children, families and teachers in hospital, educational, day-treatment, mental health and home settings. Her areas of expertise includes developing and implementing effective social skills, self-esteem and anger management group programs for children, as well as working with parents to help them increase and develop positive parenting skills.
Karen Connort, Co-Founder, Certified Child and Youth Counsellor, CYC CYW
Karen Connort is a Certified Child and Youth Worker with over 25 years of clinical and group experience. In addition to being a co-founder of BEHAVIOUR MATTERS, Karen was a member of the Child and Adolescent Health Services team at North York General Hospital, where she was the intake coordinator. Her expertise includes child development and behaviour, providing resource services for families, and developing and implementing dynamic and credible social skills and anger management programs for children.